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E-COMMERCE - SELLING ACROSS TOUCH POINTS: THE HIDDEN COSTS OF OMNICHANNEL

Cost Free
Presentation Length 1.0 hour

Recorded DateJuly 31, 2017
CPE:Not available
(archived webinars do not offer CPE credits)
Course LevelBasic
Course Description

Today's e-commerce challenges for retailers have challenges across platforms from accounting to customer delivery. Selling across multiple touch points—in other words, omnichannel—is no different.

As consumers demand choices of how and where they shop and buy, retailers find it increasingly difficult to provide a seamless, consistent brand experience on multiple channels. Suddenly they find themselves trapped in the minutia of accounting, shipping, inventory, listing details, and fulfillment costs.

In this webinar, Webgility and Retail Systems Research (RSR) will share their insights.

Learning Objectives

  • Simplify inventory management and fulfillment.

  • Optimize product listings across channels.

  • Streamline data management and maximize your margins.

Not logged
PLEASE NOTE: ARCHIVED WEBINARS DO NOT QUALIFY FOR CPE
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Parag Mamnani

Webgility
Founder and CEO
[email protected]
(877) 753-5373

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Parag Mamnani has nearly two decades of experience working with over 10,000 e-commerce sellers to optimize their business processes and grow. His experience working as a Product Lead for Amazon WebStore gives him a unique perspective on the e-commerce market and its remarkable growth. As the CEO of Webgility, Parag has deep insight into the daily operations of e-commerce businesses of all sizes. He believes that most business problems can be solved by looking closely at data and he strives to empower sellers with the data and intelligence they need to succeed. He is a respected voice in the online retail industry and sits on the development councils for both Amazon and Intuit.

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Nikki Baird

RSR Research
Managing Partner

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Nikki Baird is Managing Partner at Retail Systems Research, an industry market intelligence firm specializing in the impact of technology on the extended retail industry. She focuses on trends impacting the consumer-retailer relationship, along with their supply chain and marketing implications. She has written research and articles on topics ranging from omni-channel strategies, in-store marketing and technology, store performance management, supply chain and multi-channel fulfillment, retailer-manufacturer collaboration, merchandising, and loyalty and promotions management. She has been quoted as a subject matter expert in The Economist, New York Times, Wall Street Journal, USA Today, Huffington Post, and National Public Radio.

About Our Presenter

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Webgility was founded in 2007 with the simple idea of making it easy for online sellers to post their orders in QuickBooks. Now the leading multi-channel e-commerce solutions company, Webgility software connects and unifies all systems, revenue streams, and expenses so online retailers can have better perspective, make smarter decisions, and run all operations from a single software.