"We need to talk." Gulp. Have you ever avoided a difficult conversation? Maybe you're not sure how to approach a particular topic, or you just know there's a conflict brewing. Perhaps emotions are running high. And these challenging conversations can pop up everywhere— in the workplace, our homes, and our communities. Join Darcy Roberts, PCC, from The Management Coach as she tackles this important subject.

Learning Objectives:

• Identify the intellectual nuances behind difficult conversations


• List practical tips and tricks for approaching hard conversations


• Describe best practices for navigating these conversations more successfully

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