Carolynn is the founder and managing member of two firms: (1) Kranz & Associates, PLLC, a boutique law firm specializing in state and local tax consulting; and (2) Industry Sales Tax Solutions, LLC (“ISTS”), which offers a subscription database containing the sales and use taxability of software-related transactions, digital content and cloud services. The ISTS database is also licensed by Avalara and utilized to maintain content as part of their AvaTax platform. Carolynn specializes in state and local tax matters on a multi-state basis, particularly in the area of sales and use taxes. In addition to Carolynn’s sales and use tax expertise, she has significant experience in state and local income/franchise tax, as well as federal tax matters. Carolynn has over twenty years of experience in state and local taxation, coupled with over seven years of federal taxation experience. Before founding ISTS, Carolynn spent most of her career working in the state and local tax practice of Big Four public accounting firms. Carolynn has also held a management position in the Tax Department of an international pharmaceutical company with responsibilities involving federal and international tax matters, coupled with a primary focus on state and local taxation. Carolynn holds a law degree from Widener University School of Law and a Bachelor’s Degree in Management with a major in Accounting and a minor in Spanish from Widener University. Carolynn is a CPA, a member of the District of Columbia and Pennsylvania bars, and various professional organizations, including the ABA, AICPA, IPT, District of Columbia Bar Association, Pennsylvania Bar Association, and the Pennsylvania Institute of Certified Public Accountants. Carolynn is also a member of the advisory committee to Widener University’s Department of Taxation and Accounting, has served as a visiting professor at Widener University, and is an adjunct professor in Widener University’s Master of Taxation Program. She is also a member of the Advisory Board to NYU’s Annual Institute on State & Local Taxation. She is a member and officer to the board for the Streamlined Sales Tax Business Advisory Council. State Tax Notes recognized Carolynn in its monthly State Tax Spotlight, which regularly profiles a person or organization influential in the state and local tax world. In addition, Carolynn is a frequent speaker on multi-state sales and use tax matters for clients, businesses, and several professional organizations, including the ABA, COST, IPT, New York University, PICPA, and TEI. Carolynn has also authored a book published by LexisNexis - State Tax Guide to Digital Content and Cloud Services, 1st, 2nd, 3rd, 4th & 5th Editions; a chapter of IPT’s book on Sales and Use Taxation; numerous articles for LexisNexis’ Practitioner Insights; and has been published in State Tax Notes, BNA, and the Pennsylvania CPA Journal. Carolynn is also the discussion leader on the Cloud, Software, and Digital Tax Blog on www.salestaxsupport.com.

About Us: Industry Sales Tax Solutions is a leading provider of subscription-based sales & use tax decision-making tools for SOFTWARE RELATED TRANSACTIONS. At ISTS, we recognize the complexities associated with administering the sales & use tax function. Charging the wrong sales tax on your products and services is inefficient and costly. Credit memos are expensive and mistakes damage customer relationships. ISTS is revolutionizing the way sales and use tax decisions are made. With our user-friendly, web based tool, your company can internally make quick and accurate taxability decisions.